CUSTOMER REVIEWSSee what our customers have to say about our cleaning services.
I’ve used Chem-Dry on the North Shore for years to do my carpets and upholstery. They always do a great job. They were there for me after my dog died. Near the end she had a lot of accidents and they did an extra good job. They are kind, caring and great at what they do.
Very quick and efficient response. excellent customer service, and communication- reliable. Overall they did a great job and everything was exactly as promised. EXCELLENT!
Arrived right on time, very pleasant and informative person did quick and excellent work. Finally! Finally! got the pet urine smell out of my carpets. I will be using this service for all my carpet and upholstery cleaning from now on.
Jeff is a fantastic carpet cleaning technician.
After calling around for prices, we found that Chem-Dry on the North Shore was not only reasonably priced, they were professional, and flexible. They arrived on-time with no issues and got to work. We were open for business and they worked around our patrons without being noticed. The end result was GREAT! We couldn’t believe the colors on the chairs-we didn’t notice them before! We are in the process of scheduling with Chem-Dry on the North Shore again for more work!! Loved Nancy in the office too!!
Outstanding customer service!!! I needed a last minute rug cleaning on an accidentally water spill on my bedroom carpet and they were out to my home within an hour and a half. The carpet came out fantastic and Nancy at Chem-Dry on the North Shore helped me over the phone, she did everything to make sure I was taken care of right away~ thank you and I will be referring you to everyone I know!
Quick turn around and my counters look great. Happy Chem-Dry on the North Shore stepped up, a lot of people I called wouldn’t touch them if they didn’t install them.
They were very prompt in their response, highly professional and did an outstanding job. I would certainly use their services again.
Prompt service at a good price around the holidays.
Very nice to deal with and the carpet cleaner was very professional and neat.
Excellent from beginning booking to service. Top Notch!
Very informative, professional and on time. I would recommend this company.
Two experienced guys, very professional. My sofa is off white and this was the first time it had been cleaned. They did a great job and the price was very reasonable. Will use again.
2 very professional gentlemen showed up on time. They did a great job cleaning my rugs, a sofa & love-seat. They moved all of my other furniture, didn’t leave any messes. My rugs & furniture looks great. I would highly recommend Chem-Dry on the North Shore to family & friends & would use them again.
They were very professional and informative. Our carpets were 38 years old, and pretty dirty. They got them looking great. I was impressed as I didn’t think they could look this good again. I have already recommended them to two more customers. I will never use anyone else now that I’ve found them. Great, great job!
Very nice gentleman who did a thorough job on my nasty carpets. Went over if he didn’t like the way it looked.
They did an amazing job on this high traffic carpet in our home. Often with professional jobs after the drying the stains return…this did not happen with Chem-Dry on the North Shore…I was very impressed.
Very happy with the service from start to finish. They did a great job.
Very good experience,after making my appt I received two confirmation texts prior to appt. Jeff and Frank arrived within the window agreed with and completed the job professionally and efficiently. Very satisfied with results and wouldn’t hesitate to recommend.
Nice people to do business with. Honest in their advice on what work I should do. Can recommend them without reservations.
Excellent service. Servicemen were fantastic. They were professional and did a fantastic job. I would highly recommend Chem-Dry on the North Shore.
Chem-Dry on the North Shore did a great job on by oriental rugs and the carpet on my stairs. They smell so fresh and look beautiful.
Very professional and did a great job on stained dirty carpets. Like new!
Two techs came in and explained what they were going to do. Not only did they do that, but they did a couple extra things for me at no extra charge.
I hadn’t cleaned my carpets for 8 years. I only used Chem Dry’s spot cleaner to spot clean small stains that entire time. I had also used it to clean spills, crayon marks, chocolate etc. on my microfiber furniture with absolutely amazing results. It was exactly as promised. No dirt attracting residue was left and there was never a spot in the same place. I was so impressed with the canned spot remover product that this was why I specifically searched to see if Chem-Dry did carpet cleaning in the home. I called to get a quote and get my carpets cleaned. Frank showed up to help me out. He measured the carpets then gave me a quote. It was just shy of the minimum of $160 so he offered the cleaner treatment to make up the difference. Frank did a fantastic job. He was extremely respectful of my house and daughter. He also paid great attention to hard to remove spots. After all was said and done my carpets looked brand new. He was very knowledgeable and took time to answer all of my questions. He did not push any extra product either which I greatly appreciate. If you have dirty carpets just call Chem-Dry on the North Shore and get them cleaned. I just wish I didn’t wait so long!
Nancy is fantastic! She runs a tight ship and is on top of her game. She gets back to you promptly (even called me over a long weekend to reschedule per my request!) Her men are GREAT! They won’t do something you don’t want them to, they are very professional, and pretty decently on time! Nancy is fair with her prices – as a repeat customer she has given me some great deals. She has great promotions online monthly as well! You can tell she cares about her clients and wants what’s best for them. My rugs came out FANTASTIC!! They were able to get out so many old stains other companies could not. Quick yet through service. Exceptional work! I’ll continue to go back to Nancy with Chem-Dry on the North Shore! I now use her both at home and for my business!
I have been using these guys for years! Nancy is the best at organizing the team and almost always can get someone to us very quickly. Frank has cleaned up more messes for us than I can count and he is a pleasure! I cannot say enough about them, especially if you have pets and teenagers! And ask for a can of their spot cleaner just in case you have a small spot you can address yourself. I am very picky, this is a first class group!
I’ve lived in my home for 6 years and have the carpets cleaned yearly. I have never been truly satisfied. I called Chem-Dry on the North Shore and explained that I had a new stain in my den that I wanted to address ASAP. Nancy told me that the next available time was 3 days away. I agreed to the scheduling and Nancy gave me some great advice on what to do in the mean time. A few hours later she called to say that they had a cancellation and could fit me in the next morning. The 2 gentlemen who did the work were professional, efficient and courteous. They also did some area cleaning in the bedrooms. I was planning on replacing those carpets next year but the areas they cleaned look so good that I now plan to have Chem-Dry on the North Shore clean those carpets and I’ll bet that I can get some more years out of them. Kudos!
My wife hired Chem-Dry on the North Shore to salvage two badly stained sofas & one arm chair while I wanted to simply buy new furniture. Unfortunately, the men were able to remove 99% of the stains so that I will probably need to live with our old purple upholstery forever. On the bright side, our professional cleaning cost only 10% of what new furniture would cost.
Very competent and courteous. Worked very hard in very high heat that day. Next door neighbor hired them right on the spot when she saw how professional they were. Would highly recommend.
These two young guys did an excellent job. They were right on time. I had two full couches and two loveseats cleaned took all the stains out of them and I would highly recommend them again. I plan on using them next time.
Professional, neat, best price. They can not be beat at what they do.
Very hardworking young man did the work and had a real interest in how it came out.
Well worth the money. My carpets and upholstery is bright and clean. The price was better than I expected.
Did superb job! Really got stains out and carpets turned out great! Would definitely use them again.
Very professional. They did a nice job overall, particularly with some tough pet stains. Also very helpful in answering questions, even provided some assistance to one of our neighbors.
Very nice young man and very knowledgeable. Had never had my furniture cleaned before and it really needed. The end results were much better than I had expected! I will call them again.
I had a great experience with this company. They made an appointment around my schedule. Jeff did a great job making my carpets look new again. Would definitely use them again.
Excellent service, all stains & worn areas were back to looking like new.
I really appreciate the fast service! It was so worth the price.
The two service men were very professional. The process was quick and easy. Very pleased and will have them back again.
Both gentlemen were very courteous, and took their time to do the job properly.
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We provide superior residential and commercial carpet and upholstery cleaning services throughout the following areas: North Suburban Area of Boston (In Middlesex County & Essex County) including Gloucester, Rockport, Beverly, Newburyport, Salem, Lynn, Reading, Winchester, Stoneham, North Reading, Wakefield, Amesbury, Danvers, Medford, Malden, MA and surrounding areas.
Chem-Dry on the North Shore
Carpet, Wet & Dry Upholstery, Area Rugs, Tile & Marble Cleaning in Middlesex & Essex County, MA
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Hours: Mon-Fri 9am-7pm, Sat 9am-5pm
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*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.